Contacts and Support

Technical support is available from SimplyCore LLC. As a rule, we answer emails within several hours, but sometimes it may take up to 24 hours. Also please allow up to 48 hours for responses to your inquiry on weekends and holidays.

Our contacts:

Web:

https://www.incentivespro.com
https://www.usb-redirector.com
https://www.usb-server.com
https://www.simplycore.com

Support:

support@incentivespro.com
support@simplycore.com

Sales:

sales@incentivespro.com
sales@simplycore.com

When writing to support, please specify as much information as possible about your problem. Also include USB Redirector Technician Edition version you use, Windows version, including Service Pack numbers and detailed problem description.

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